Quality Assurance

LTES applies the following Quality Assurance Procedures

quality-assurance

Class Observations

A Coordinator attends a class with the objective of observing the teaching methodology and checking the adherence to the objective that has been set. This is done with prior notification to the Teacher and the Participants.

Client Feedback

Anonymous questionnaires are given out to the Participants requesting their evaluation on the English Programme and all its entities. We also request feedback by the Human Resources Department taken with their own methods of evaluation.

Sample Teaching

A Coordinator enters a class with the objective of teaching one session in order to personally identify the progress of the participants, group dynamics and attitudes.

Train the Trainer seminars and workshops

We make sure that our instructors continue their self development programme staying up to date with the latest linguistic advances in the field, by offering regular relevant sessions.